Contact Us
Whether you need help with reading on WattPades, want to report a concern, or represent a rights-holder — the right mailbox is below. We read every message and reply as quickly as we can, usually within 2 business days.
💌 Send Us a Message
Use the form below and a real person on the WattPades team will get back to you — usually within 2 business days. We only use your email address to reply, and we never sell or share it.
📬 Choose the Right Mailbox
Sending your question to the correct address helps us answer faster. Here is how to reach the WattPades team:
📖 Reader support & technical help — reading problems, missing chapters, night mode or bookshelf questions.
[email protected]
💬 Feedback & story suggestions — tell us what you loved and which tropes you want next.
[email protected]
⚖️ Copyright & DMCA takedowns — rights-holders only. Please include the work title and a description of the material.
[email protected]
🚩 Content concerns — report material you believe violates our content policy (include book title and chapter number).
[email protected]
🤝 Business & press — partnerships, licensing and media enquiries.
[email protected]
✉️ Email Etiquette (Helps Us Help You)
A few small details let us resolve most requests on the first reply:
- One topic per email. A support question and a copyright request are handled by different people.
- For content reports: include the book title, chapter number (if relevant) and a short description of what concerns you.
- For DMCA notices: please state that you are the rights-holder or are authorized to act on their behalf, and describe the protected work. See our disclaimer for our takedown commitment.
- Never send passwords or sensitive personal data by email.
⏱ Response Times
Reader support
Usually within 2 business days. Answers to common questions about reading, night mode and the bookshelf are often instant — check our About page first.
Content reports
Flagged content is reviewed within 24 hours. Confirmed policy violations are removed promptly, per our content policy.
DMCA notices
Valid takedown requests are acted on quickly and in good faith. We aim to acknowledge every notice within 2 business days.
🕐 Before You Write
Many questions already have answers on the site:
- Is WattPades really free? About Us explains our model — yes, free by design.
- How are stories chosen and kept safe? See our Content Policy.
- What about copyright and trademarks? Read our Disclaimer.
- How is my reading data handled? Everything is explained in the Privacy Policy.
- What are the rules of using the site? The Terms of Service are short and written in plain language.
If your question is not answered on any of those pages, do not hesitate to write anyway — a human on our small team reads every inbox, and if we do not know the answer we will find someone who does. Please allow up to two business days for a reply during busy release weeks, and check your spam folder if you have not heard back within three days.